Data protection
Privacy Policy
1. Responsible body
The responsible body within the meaning of data protection laws is:
Neuro-Somatic Coaching, Ortrun Stanzel
13357 Berlin
Germany
Email: ortrunstanzel@gmail.com
2. Types of data processed
In carrying out our coaching services, we process a wide variety of data:
– Contact details (e.g. name, address, telephone number, email address)
– Content data (e.g. entries in contact forms, questionnaires or feedback forms)
– Contract data (e.g. subject matter of the contract, contract term, payment information)
– Usage data (e.g. websites visited, interest in content, access times)
– Communication data (e.g. IP address, device information, browser type)
3. Purpose of processing
We process your data to provide you with our coaching services and to respond to any inquiries you may have. We also use your data to conduct customer satisfaction surveys and to improve our coaching offering.
4. Legal basis for processing
Your data will be processed on the basis of your consent in accordance with Art. 6 (1) (a) GDPR or to fulfill a contract in accordance with Art. 6 (1) (b) GDPR. In addition, we may process your data based on our legitimate interests in accordance with Art. 6 (1) (f) GDPR, for example to ensure the security of our systems or to improve our coaching offering.
5. Recipients of the data
Your data may be passed on to certain third parties (e.g. IT service providers, payment service providers) if this is necessary to carry out our coaching services. Your data will only be transferred to a third country outside the EU if this is necessary to fulfil our contractual or legal obligations.
6. Storage and deletion of data
We will only store your data for as long as it is necessary to provide our coaching services and to fulfill legal obligations. As soon as your data is no longer required for the purposes mentioned, it will be deleted or anonymized.
7. Your rights
You have the right to request information about the processing of your data, correction of inaccurate data and restriction of processing. In addition, you can object to the processing of your data under certain circumstances or request the deletion of your data.
8. Contact
If you have any questions about data protection or would like to exercise any of your rights, you can contact us at any time:
Neuro-Somatic Coaching, Ortrun Stanzel
13357 Berlin
Germany
Email: ortrunstanzel@gmail.com
9. Changes to the Privacy Policy
We reserve the right to amend this privacy policy at any time in order to adapt it to changed legal requirements or changes to our services. The current privacy policy can be found on our website at any time.
10. Status of the data protection declaration
This privacy policy is dated 11 June 2024